INNOHEAD WORLDWIDE, owner Knut Dobrzinsky

General business and delivery conditions of INNOHEAD Worldwide, Inh. Knut Dobrzinsky in the following Called INNOHEAD

  1. The following terms and conditions of business and delivery apply to all business with INNOHEAD. Deviating provisions, in particular general terms and conditions of purchase or general terms and conditions of the buyer / purchaser, only become part of the contract if this is expressly agreed in writing.
  2. INNOHEAD’s offers are non-binding. The contract is only concluded upon receipt of the order confirmation from INNOHEAD or upon delivery. Verbal agreements are always non-binding and require mutual written confirmation to be effective.
  3. INNOHEAD reserves the right to make technical changes; Illustrations and descriptions are therefore not binding.
  4. In principle, invoices are payable immediately without deduction, but at the latest within 14 days. Other discounts will only be granted if and only to the extent that they are part of the INNOHEAD offer.
  5. VPackaging costs are borne by the buyer / purchaser.
  6. If the buyer / customer exceeds a statutory payment period, INNOHEAD is entitled to charge default interest of 8% above the respective base rate of the Deutsche Bundesbank. The right to claim further damages is reserved. In the event of suspension of payments or the submission of an application to open insolvency proceedings by the buyer / customer, INNOHEAD is entitled to request advance payments or security deposits or to withdraw from the contract.
  7. INNOHEAD is not obliged to accept bills of exchange or checks. Bills of exchange are generally only accepted from EUR 1,000.00. If checks or bills of exchange are nevertheless accepted, they will only be accepted on account of performance. Collection and discount costs as well as exchange tax are borne by the buyer / orderer. These costs are to be paid to INNOHEAD together with the invoice amount. INNOHEAD assumes no liability for the timely presentation, protest, notification and return of the bill of exchange in the event of non-redemption.
  8. If the buyer / orderer is a registered trader, he is obliged to carefully examine the goods immediately after delivery and to notify INNOHEAD of defects or quantity deviations in writing immediately – at the latest within 7 days of delivery. The receipt of the notification of defects at INNOHEAD is decisive for meeting the deadline. If a defect or a quantity discrepancy appears later, which was the case with the above Investigation was not recognizable, the report must be made immediately – at the latest within 7 days after discovery. Otherwise, it is deemed to have been approved even with regard to this defect and the quantity deviation.
  9. Complaints regarding a part of the delivery do not entitle to complaints about the entire delivery.
  10. In the case of justified complaints, INNOHEAD can choose to either remedy the defect or deliver a replacement / re-manufacture. In the event of a failure to remedy the defect, the buyer / customer can request delivery of a defect-free item or a reduction in price or withdraw from the contract.
  11. If the underlying contractual relationship is a purchase contract i.S.d. BGB, the warranty period is in the event that INNOHEAD’s contractual partner is a consumer i.S.d. §13 BGB is 2 years. If, on the other hand, the contractual partner of INNOHEAD is an entrepreneur within the meaning of 14 BGB, the warranty period is 1 year.
    If the underlying contractual relationship is one working day, the warranty is 1 year.
  12. All claims for damages against INNOHEAD are excluded, as far as legally permissible, regardless of whether they are based on claims from a contract, contractual or statutory obligations, in particular delay, defects or unauthorized actions. However, this only applies to defects if INNOHEAD has not fraudulently concealed the defect or has given a guarantee for the quality of the item.
    This exclusion does not apply to recourse by the buyer / customer, insofar as this is based on legal claims of the consumer (§474 ff BGB new version) and he himself, even in a chain, was claimed by such.
    This exclusion also does not apply to culpable acts that lead to damage, insofar as these result from injury to life, limb and health, as well as to grossly negligent and intentional acts on the part of INNOHEAD, its legal representatives or vicarious agents, which lead to others Damage resulted.
  13. If the review of a complaint shows that it is free of defects, INNOHEAD is entitled to invoice the buyer / customer for the costs incurred.
  14. The buyer / orderer is obliged to inform INNOHEAD immediately in the event of an imminent claim from a supply chain.
  15. All deliveries are made with both simple and extended retention of title. The delivered goods remain the property of INNOHEAD until full payment of the purchase price / the contractor’s remuneration and all other claims by INNOHEAD against the buyer / customer from the current business relationship (in the case of payment by check or bill of exchange until they are redeemed). The buyer / customer is entitled to sell the goods or processed products in the ordinary course of business. Already today he assigns all his claims against the purchaser from the resale to INNOHEAD to secure them. The buyer / customer is authorized and obliged to collect the claim as long as INNOHEAD does not revoke this authorization. The direct debit authorization of the buyer / customer expires without an express declaration by INNOHEAD if the buyer / customer stops making payments. INNOHEAD will not make use of its authorization to collect as long as the buyer / customer fulfills his payment obligations.
  16. The assertion of rights of retention from other transactions, including the current business relationship, by the buyer / customer is excluded. Offsetting on the part of the buyer / purchaser is excluded, unless the assertion is undisputed or has been legally established.
  17. If the prerequisites for a place of jurisdiction agreement are met (the buyer / customer is a merchant or legal entity under public law or has no general place of jurisdiction in Germany), then this place of jurisdiction for all claims of the contracting parties is Daun. INNOHEAD is also entitled to sue the purchaser / orderer at its general place of jurisdiction.
  18. It is agreed that only German law is applicable to the contractual relationship with INNOHEAD. In particular, the application of the Vienna UN Convention on Contracts for the International Sale of Goods of April 11, 1980 is excluded.
  19. If any of the above conditions should be ineffective, this shall not affect the validity of the remaining conditions. The contracting parties are obliged to replace an ineffective provision with a new one that comes as close as possible to the meaning and purpose of the ineffective economic one.

The repairs

If you place the highest demands on the quality of your machine tools, you should rely on the best when it comes to service: We take care of the repair and maintenance of your machine tools and milling machines from the renowned manufacturers Soraluce, MTE, Correa, Lagun and Butler-Newall. Technical repairs are our main focus. We do this directly at your location. If they can also be carried out on site, we also offer electrical repairs.

The repair and replacement of guides (INA guide) as well as the restoration of sliding guides (scrapers), gears, ball screws, bearings and milling spindles are included in our repair services. We at Innohead Worldwide are also happy to assist you with the procurement of spare parts. We know exactly where and how to find even rare parts. In addition, our service offers you head compensation, offsetting and the geometric overhaul of your machine tools.

Machine transport

Do you want to move into new company buildings? Do you need competent help for moving and transporting your machines? We are happy to offer you our active support in this area as well. Our skilled logistics employees are very familiar with the gentle and safe transportation of machine tools and milling machines as well as their assembly and disassembly.

Have your machines and systems dismantled by Innohead Worldwide, transported from your current location to a new destination and professionally reassembled there. As experts for special transport and lifting devices of all kinds, long distances are a welcome challenge for us. With Innohead Worldwide you place your trust in a reliable and experienced partner for machine transports around the world.

Laser-based measurement

Do you want your machines to run even more precisely? It is not for nothing that the expression “laser-accurate” is used. We at Innohead Worldwide carry out laser measurements on your machines. This gives you an exact picture of the state of your machine.

Thanks to our calibration, you can get the most out of your machines in terms of accuracy and productivity and thus ensure the best possible quality for your products.

Our service promises

We have aligned our company internationally. That is why the service concept for us goes beyond national borders. We are at your side with our expertise and take care of the repair and maintenance of your machine tools on site. In addition, Innohead Worldwide is making a name for itself through reliability and an extremely high level of technical know-how. This basis of our success becomes your profit. Our customer-friendly skilled workers take care of your needs and provide fast and competent help anywhere in the world – regardless of whether it is service, repair or maintenance.

We are worldwide

Good service must not end as soon as you reach the workshop gates or national borders. We at Innohead Worldwide have made this credo our own. Our success proves us right. Today companies around the world rely on our experience and know-how.

If you call us, our competent staff will be on their way to you in no time – even if you are calling from the USA. We take care of the repair of machine tools and milling machines of all kinds and are familiar with the renowned manufacturers such as Soraluce, Correa, Lagun, CME, MTE or Butler-Newall. We also offer you a comprehensive portfolio of services. That way you can use your machines optimally with our competent support and continue to work successfully with them in the future.